
They hang up or don't click.
Instead of staying on the suspicious call, they end it.
When a call or text feels suspicious, your parent shouldn't have to figure it out alone.
Shield immediately tries to reach you or someone they trust so you can step in before anything gets decided.
Set Up ShieldShield is a phone number. Your parent saves it. If something ever feels wrong, they call or text it — and we reach you immediately.

In 2024, the FBI reported that older adults lost an average of $83,000 each to phone scammers. Not $83,000 in total. $83,000 per person.
These calls don't feel like scams. They feel urgent. They feel official. They're designed to keep someone on the line until something gets decided without you. Before they hang up. Before they think twice. Before they call you.
You've probably already said it: “If something ever feels off, just call me.”
That's the right instinct. The problem is that in the moment, when a voice on the phone sounds authoritative and the pressure is real, stepping away is harder than it sounds.
The fear isn't that it happens.
It's that it happens while you're at work, or in a meeting, or asleep. And by the time you find out, something has already been decided.
Source: FBI Internet Crime Complaint Center (IC3) 2024 Annual Report

Instead of staying on the suspicious call, they end it.

A familiar number, saved ahead of time.

We try your primary contact first, then your backup, so someone who knows them can step in.

Shield tells them to take no action until they hear from you. No money. No information. No callbacks.
Even if you miss the call, the pause still happens.
Nothing more. Nothing hidden.
Shield isn't something they use regularly. If a call or text ever feels suspicious, they do one thing: call or text the number you saved in their phone.
Shield reaches you. One number is all they need to remember.
Works on any phone. Any phone.
Billed monthly or $179.99 billed annually
Set up ShieldQuietly in place. Ready if it's ever needed.
That's it. Nothing to monitor after that.
You can't be there for every call. But with Shield you dont have to be.
Shield first tries your primary contact, then your backup. If no one answers, it guides your parent through a hard pause and ends the call. SMS notifications are then sent to you and your trusted contacts so you can follow up.